Recent Storm Damage Posts

Running Towards the Storm

2/2/2021 (Permalink)

Have you ever experienced the eerie, strange feeling when you’re coasting down the highway, the sole person driving southbound out of all four lanes, but on the northbound side, you see cars sitting bumper to bumper and wonder, “What did I just miss?”

  Here at SERVPRO, that feeling arises often, but we don’t necessarily consider it eerie. It’s just what we do. Floods, hurricanes, wildfires, and natural disasters propel us toward the storm while everyone else is leaving town, and we arrive prepared to get right to work.

  Is this easy? Absolutely not. Easy will never be an adjective used to describe our storm response work. However, is it worth it? Yes, in every aspect of the word.

  Just last year, we were able to help businesses and homes in the RGV After the Hurricane Hannah storm hit.

  Our Vision Statement here at Team SERVPRO is “Restore peace of mind to EVERY customer. EVERY day.” We keep this in mind every day at home, but it takes on a whole new meaning when we’re racing toward storms, getting ready to help people in need. Mother Nature, a force that’s completely out of anyone’s control, has the power to change lives overnight. Our experienced team members are sent to support those affected throughout each step of the restoration process. Every step, whether it’s demolition, drying, rebuild, or even insurance coverage and approvals, brings new challenges. Our job is to be the advocate and facilitator for our customers while they work through a life-altering event and it’s what we love to do.

Business and Personal Preparedness

11/4/2020 (Permalink)

Business Preparedness: why and how you should prepare; and personal preparedness: how to pack your Go Bag and sheltering in place. 

Up to 50% of businesses never reopen after being affected by a natural or human-made disaster. Despite this statistic, 62% of businesses don’t have an emergency plan in place!  Your customers expect delivery of their products or services on time, regardless of your situation.  And larger businesses want to insure that their supply chain is not interrupted by a disaster either.  Insurance is only a partial solution.  It does not cover all losses and it will NOT replace customers.  News travels fast and perceptions often differ from reality.  It is up to you to plan now for a disaster to avoid some of these pitfalls.  Many risks cannot be insured, but some risks can be reduced by investing in loss prevention programs, protection systems, and equipment.

According to FEMA’s Business Program Management,” A preparedness policy that is consistent with the mission and vision of the business should be written and disseminated by management. The policy should define roles and responsibilities. It should authorize selected employees to develop the program and keep it current. The policy should also define the goals and objectives of the program. Typical goals of the preparedness program include:

  • Protect the safety of employees, visitors, contractors and others at risk from hazards at the facility. Plan for persons with disabilities and functional needs.
  • Maintain customer service by minimizing interruptions or disruptions of business operations
  • Protect facilities, physical assets and electronic information
  • Prevent environmental contamination
  • Protect the organization’s brand, image and reputation

Is Your Family Ready For Severe Storms? Make A Plan!

6/11/2020 (Permalink)

Make A Plan For The Family
Although you need to create a plan, there is something more important that you need to do with your family. You need to practice your plan so that everyone knows where to go no matter what time of the day or night severe weather strikes. Write down all of the important phone numbers of family and friends so that you can stay in contact with them after the storm to ensure that they are safe. Another important number to have is your insurance adjuster. This number is beneficial if there is damage to the home. Companies like SERVPRO can come to the home to help with water removal and other storm damage that occurs inside the house.

Keep copies of all of your important documents, such as social security cards and birth certificates. You also need to have a way to communicate with others in the event there is no power or phone service. If there is a large group of people in the disaster area, each person needs to know how to contact others. Designate a leader and an assistant to check with others in the area to make sure everyone is accounted for after the storm.

An emergency preparedness kit is something to have so that your family can survive if there is no power or if the family is stuck in the home because of damages from the storm. Items in the kit should last for about 72 hours. Batteries are essential so that you can use your phone, radio or a battery-powered television. You also need flashlights, a gallon of water for each person for at least three days and non-perishable foods. Other items that you might want to include in your kit are blankets, powdered formula for babies, a first aid kit, and clothing. It's also a good idea to have a spare cell phone charger.

Before a storm arrives, if possible, secure items that might blow away. These include chairs and toys that are in the yard. When you are prepared for a natural disaster and the storm damage that could take place, it can help give your family a peace of mind so that they can focus on remaining safe and together. 

Locally Owned Company with National Storm Resources

SERVPRO of East Mission and South Edinburg is locally owned and operated—so we live and work here too, and are proud to be part of this community. Allow us to help and our community in any way we can. We are always here to mitigate your problems.  

Cell Phone Disaster Alerts, Stay Up To Date With National Emergencies

6/11/2020 (Permalink)

Technology has come a long way!  The only way you used be able to receive Emergency information was by radio or television, but there is a better way and that is your cell phone.

In 2002, only 62% of U.S. adults possessed a cell phone, and that percentage increased to 95% of Americans in 2016.  Today, cell phones are used for more than just to make calls.   Cell phone capabilities aren’t what they were 10 or even 5 years ago. New technology has helped make our cell phone do practically anything, from GPS services to video chat, to web surfing, and to virtual reality.

Now knowing this, what is the best and quickest way to notify Americans in case of a major emergency?  I’d say through our cell phones!  You can be warned of upcoming dangers by emergency alerts from anywhere, while choosing how you’d like to receive them from your cell phone.  The ability to be warned of oncoming dangers at a moment’s notice can provide you with a jump-start to safety.  Here are 5 different ways to set up your emergency alerts from you cell phone.

  1. National updates

Receive updates regarding National Security from Homeland Security, the latest outbreaks from CDC, and computer threats from US-CERT.  These notifications are issued through WEA- Wireless Emergency Alerts.  If you have ever received an Amber Alert it’s coming from the WEA, which is a default setting in most cell phones.

  1. Statewide activity updates

Do a Google search for a Public Warning System for your state.  This will allow you to customize your alerts specifically to your state. 

  1. Weather apps for phones and tablets

You can receive custom weather alerts from your state or city while customizing the level of warning you want to receive.   Apple users can download NOAA Radar Pro and android users can download the app Pro Weather Alert.  These apps can range from $2- $3, and is worth every penny to keep you and your family notified of weather emergencies and dangers.

  1. FEMA

The FEMA text message program informs you of safety tips for specific disaster types, and allows you to search for open shelters and disaster recovery centers.

  • Apple devices-text APPLE to 43362 (4FEMA)
  • Android devices-text ANDROID to 43362 (4FEMA)
  • Blackberry devices-text BLACKBERRY to 43362 (4FEMA)
  1. Survivehive Alert Center

Stay up to date with the latest disaster/emergency, terrorism, disease outbreak, significant earthquake, and severe weather alerts all from one site.

Remember to call SERVPRO of East Mission and South Edinburg in the event of a storm (956) 631-0348

The Recuperation After A Storm

6/4/2020 (Permalink)

Being Affected by storm damage can be very devastating and cause you a lot of stress and worry, But what if I were to tell you that relying on an emergency and disaster response team can save you the hassle of finding equipment and a support services?

If you have been affected by storm damage, then you might want to consider SERVPRO of East Mission and South Edinburg. We have a 24-hour emergency service that specializes in Clean-Up, Restoration, and remediation as well.

Today, I'd like to cover the following applications available for cleaning up after a storm:

  • Emergency Dewatering
  • Remediation and Restoration

Emergency Dewatering:

When a hurricane hits or any other storm that can cause some water damage to occur, water can seem endless. SERVPRO of East Mission and South Edinburg has High Performance pump products and pump accessories that can help de-water your site. SERVPRO can help you identify the correct equipment, design plan, and maintenance options for all emergency pumping needs That we provide to help make that stress go away.

Remediation and Restoration.

After being hit with a storm, it’s critical to get your home, facility, and/or community building back to its entirety as soon as possible. The equipment SERVPRO most often uses in an emergency includes: generators, pumps, aerial work platforms, vacuums, air scrubbers, and dehumidifiers. Our staff is highly trained and ready for any remediation and restoration service situation.

Thunderstorm Safety protocols We Suggest !

6/3/2020 (Permalink)

Each year, the majority of the United States will experience at least one thunderstorm. While they are more prevalent in certain areas than others, due to the differences in the climate and weather conditions, they can also prove to be very dangerous if precautions are not taken.

How to Stay Safe Before the Thunderstorm

  • Secure all outdoor belongings to avoid them from blowing around and causing property damage.
  • Remove any large debris from the yard, such as large branches, construction and gardening tools, etc.
  • Shut all outside windows and doors.
  • Unplug all electrical equipment.
  • Bring all pets inside.

Staying Safe When Not at Home During the Storm:

  • When in the car, close the windows. Do not touch any metal part of the car. Also, do not attempt to drive anywhere safe as flash floods are known for causing severe damage to cars.
  • When in an open area, find lower ground as fast as possible that is away from tall objects. Crouch down with your head between your knees while keeping your ears covered.
  • If you are in a forest, find an area with smaller trees that are covered by taller ones. If possible, get to lower ground.
  • When with a group of people, try to stay at least 15 feet from them at all times.
  • Stay away from all metal objects, such as outside equipment, motorcycles, golf carts, bikes, etc.
  • Stay out of all areas with water, including the beach, lake, pond, ocean, etc.

How to Stay Safety at Home During the Storm

  • Stay away from all windows, doors, porches, and gazebos. Close all blinds and drapes and stay in the center of the home.
  • Do not turn on the water or any water-related appliances, such as the sink, washing machine, dishwasher, hose, etc.
  • Do not lie or lean against any concrete floors or walls as they may contain wires that conduct electricity.
  • Safety After the Storm
  • Do not drive through a flooded area.
  • Do not drive anywhere with large amounts of debris on the road.
  • Help others if they need assistance.
  • As pets can be afraid of storms, keep them indoors.
  • Report all fallen power lines.

Recovering After The Storm

As you can see, there are many precautions that can be taken to be prepared for and stay safe during a storm. But unfortunately, some storms may be strong enough to still cause damage to a home or building. While strong winds are able to rip off roofs, siding, doors, etc., flash floods are also able to seep into foundations and cause severe water damage.

If you have found significant damage to your property after a thunderstorm, do not hesitate to call SERVPRO of East Mission and South Edinburg to help with the water damage restoration or storm damage cleanup services.

Disaster Recovery Team

1/20/2020 (Permalink)

When a storm or disaster strikes your home or business, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of more than 1,700 franchises nationwide, the SERVPRO system strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Team is expertly trained and readily equipped to handle the largest storms and highest floodwaters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team is always on call and available to assist SERVPRO of East Mission/ South Edinburg. SERVPRO's Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it "Like it never even happened."




Did you know that SERVPRO has a specialized storm team and large loss response network to provide the resources to your property when others can’t? In the event of a disaster, SERVPRO professionals have the resources to relocate crews with equipment to take care of all of our customer’s needs. SERVPRO strategically places mobilization teams across the country to travel when needed to support recovery after large storm events such as hurricanes. Our job as water damage restoration professionals is to limit the amount of business interruption. We understand that fast mitigation is key to getting your business back up and running. SERVPRO provides the resources in the event of a large storm event to make sure that the right equipment, procedures, and training are in place to ensure that the structure is dry the first time and saves you time and money.

Do you have questions about how SERVPRO of East Mission/ South Edinburg can help you prepare for a disaster? Contact us at (956)585-3499

Preparing Your Commercial Business for a Disaster

9/23/2019 (Permalink)

SERVPRO Technician Showing a business owner our mobile ERP App Be SERVPRO Ready with our commercial disaster loss Emergency Ready Program!

It is stated that about 50% of commercial business who run into a disaster never reopen after a storm disaster occurred. SERVPRO of McAllen wants to help more businesses stay in business after an emergency happens and be there for support when needed. 

SERVPRO of McAllen established an Emergency Disaster Program so that when a disaster comes, you will have a blanket of security in times of panic. This is a detailed description of where to go, when to take action and who you can call. An emergency ready profile is vital for your commercial business because a storm disaster could happen at any moment, and SERVPRO wants to help prepare our customers for any disaster that may come their way. The ERP, or emergency ready profile is a profile that will have all the necessary information you need to handle situations with disasters. No contracts are involved and it is at no cost to you or your business. We locate all the emergency numbers you may need and emergency action checklist for a step by step on what to do in a disaster. We also have provided the necessary utility shut off locations for all the gas, electric, heat, water and other important locations to know and understand how to turn them off. This is vital because in case of emergencies and panic, you may not know how to even shut off the source, which is important because the source needs to be shut off before any action can be done. It will also give you a complete property overview, showing where emergency exits are and where exactly you should leave the property when evacuating. 

Time is of the essence in cases of emergency, so it is important to act fast to eliminate anymore disaster from occurring. By having a plan of action, you can readily be prepared and act in a timely manner, and limit the amount of time you as a company, are inactive. Not only does the ERP save you time, but money as well. We obtain all your insurance information so you have it readily available at your convenience as a mobile app also. We have detailed an insurance policy information in your pamphlet to inform our customers what their policy is and what is covered by insurance. It is important to keep in mind, safety first and to account for everyone in the building and make sure everyone is okay before moving on. Things get crazy and hectic and emotions run high when a disaster occurs, so SERVPRO of McAllen wants to make this as easy as possible for our customers because we understand the hardships you might be going through at that moment. We can offer you all the services in the world to cleanup the damage, but the best service we can offer is helping you be prepared. 

SERVPRO wants the best for our customers and we know the best for them is the Emergency Ready Profile. SERVPRO of McAllen always has your back when it comes to preparedness and the essentials when dealing with storm disasters!

Severe Flooding In Harlingen, TX.

7/26/2019 (Permalink)

Severe flooding after the major storm.

A recent storm that hit the RGV recently caused a major flooding in Harlingen, TX That affected many houses with more than 2" of water. Our technicians worked long, and hard hours for a whole week to make sure that all homes were restored in this difficult time in the valley. Our Team had to team up with 2 of our local SERVPRO'S in the valley to make sure we were able to assist as many people as possible. Many people in the Harlingen area weren't able to gain access to their home for a days due to how bad the area was. Till this day, some areas still have some standing water remaining in the streets of Harlingen, TX. Our Storm team did an amazing job assisting the valley, and we are so proud of their undying commitment, and dedication to the work they put out for our customers satisfaction.

Flooded Neighborhood In Harlingen, TX

7/26/2019 (Permalink)

The major flooding was caused by a recent storm that hit the RGV.

This was the most difficult time for the RGV. Our storm team handled the situation as professional as possible. All the homes were affected with more than 2 inches of water, and most people weren't able to have access to their home. Our clients were so thankful to have us there to take the stress away in this difficult, and confusing time. All the long hours that our technicians worked, all paid off in the end. We did a lot of water extraction, Mitigation, and demoing in every home and they were all satisfied with the aftermath of our reconstruction. Our storm team has the knowledge, and certifications to be able to restore your home back to Pre-loss conditions. We treat every home with great respect. When emergency water loss strikes your home, don't hesitate to call the storm damage experts in SERVPRO of East Mission/South Edinburg.

Tips For Dealing With Storm Damage.

1/15/2019 (Permalink)

Flooding & storm damage clean-up.

The most common mistake regarding dealing with storm damage is calling your insurance company first. While you do need to be sure to call them within the window of time they allow for you to file a claim after a storm, There are some things you should do before you call them.

First of all, start with a high-quality, reputable storm damage restoration company. They will often find storm damage that your adjuster would not have noticed, of perhaps even hoped you didn't. By giving the adjuster a full property storm damage inspection report upfront, You avoid missing out on repairs that should have been covered.

It is always best to find your own storm damage restoration company rather than go with one that the insurance company has " approved" because you want one that is working for you rather than the insurance company. You have paid your premiums so you deserve the best repair rather than the cheapest, which is what the insurance company would prefer.

You should also read over your policy before calling the insurance company so you know exactly what they should cover. All too often, homeowners hold back on claims out of fear they will be singled out for a rate increase after a storm damage claim, but this is not the case.

If you have suffered storm damage, Give us a call at SERVPRO Of East Mission/South Edinburg, we represent your best interest, yet can work directly with the insurance company for claims up to 500,000 to make the process easier for you. We can provide you with an inspection and then complete the restoration for you. Our team has years of experience in restoration, so we are confident we can restore your home to your complete satisfaction. 

What To Do To Protect Your Home From Storm Damage

1/14/2019 (Permalink)

Call SERVPRO of East Mission/South Edinburg for any storm damage repair.

Harsh weather can cause unexpected problems & damage to your home when you least expect it. It may seem like there's little you can do to protect your home from huge storms with lots of rain, snow, or strong winds, but often, a small amount of effort & upkeep on your home can make a big difference during a storm. The main thing to keep in mind when preparing your home to resist major storm damage is making sure loose spots or small area's that are already damaged make it much easier for strong winds and other elements of a storm to create further damage from a weak spot on your home. This doesn't necessarily mean the entire roof of siding on your home needs to be replaced, nut small repairs now can help prevent further storm damage.

Another way from keeping your home safe from any storm damage is by making sure there isn't any opening or ways that water can get into your home. Keeping gutters and other drains clear is critical for the free movement of water. If the water is being taken away from the sides, windows, and doors from your home, you are much less likely to experience flooding and other water damage . In addition, Proper sealing around doors or windows is key to keeping rain, snow, and hail outside of your home. Any small opening or crack also provides a way for wind to get in and possibly damage windows and doors.

Taking these small steps before a storm hits can help save your home from expensive destructive storm damage and repairs afterwards.